I ordered a workshop Video on Sunday Feb. 26 and ran into all kinds of problems downloading it. I sent an email both to Eric and to sales@banjohangout.com as this was the contact name given in case of problems. No one has bothered to contact me and it's now Tuesday afternoon and I would like my $15 returned. Maybe someone will answer me NOW. I'm really not counting on it. With the help of one of my friends we sort of got it running with all kinds of error messages. A very frustrating exercise.
Andy